026 The Skills Leaders Use to Manage Conflict Are Directly Tied Their Own Success

The conversation on stress continues as Bob and Alex talk about how to handle the conflict with the people around us. One report says that workers spend over three hours a week dealing with it. This does not sound alike a lot perhaps, but it does put a real damper on your productivity and your success.

030 Leaders Need to be Ready to Handle Emotional Outbursts in the Workplace

Bob and Alex talk about how leaders need to be ready to handle the behaviors that are just totally unexpected. Alex talks about her experience as a bartender and Bob says that instances of this can be demonstrations of a lack of self awareness which is part of emotional intelligence.

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