Bob and Alex talk about the worst type of leadership, the type that is so bad that people actually quit them, rather than quitting the job itself.
Bob talks about the circumstances surrounding folks that have just lost their jobs and are out on the street. They will hopefully have support from may areas, but their are some key things they need to be doing as well.
Bob and Alex talk about the traditional aspects of listening and how that is critical for leadership communication skills. Leaders consider this a Top Three competency. Following up on listening in the digital age of the 21st century, they discuss a post from John Keyser on a framework for this skill.